White Sewing Center

In order to provide improved service for our cusomers, please scroll down and read more infomation about:

E-mail
Phone numbers
Ordering Elna parts
Our mailing address
Our order form
Overseas orders
Parts warranty

Click here if you do not live in the U.S.  Overseas orders

Please check our Elna parts page for the part you need before sending e-mail. elnaparts.php

If you are contacting me about Elna parts, not already listed on our website, elnaparts.php , have the TYPE (model) number available BEFORE you contact me. The TYPE number is the Elna model number, and is listed after "TYPE" on the plate near the receptacle on every Swiss made Elna. It wastes time and money if I must ask repeatedly for the Elna TYPE (Model) number so I may help you.

Elna SU, TSP, SP, or cute names such as grasshopper, etc. DOES NOT IDENTIFY YOUR ELNA MODEL and I will not be able to help you. I cannot wait on hold while you get the number. You must call back again after you do have the TYPE (model) number. Have the Elna TYPE (Model) number before you call.
Additional information to help identify your Elna model may be found here. elnaidentify.php

Why are TYPE numbers important?
The TYPE or MODEL number identifies your machine and is found on a plate near the Elna receptacle. For example; If you order a part for an Elna SU, that could describe several totally different machine models. However, If you inquire about parts for an Elna TYPE 62 SU, I know exactly what model you have.

E-MAIL:

I can no longer answer the "20 questions" type of mail that takes an hour or more to research and type all the answers. Please limit email questions to those that may be answered with a quick yes or no. A quick phone call is best if you have several questions.

I will be unable to answer email questions about parts from 09/01/10 through 10/15/10. E-mail arriving through those dates will not be answered. Please send e-mail questions about parts after 10/15/10.

I cannot answer every e-mail. Due to my wife's illness, I am currently unable to spend time to answer all unnecessary e-mail. Reading the following will reduce my e-mail workload and allow me more time to reply to your question.

I cannot control the Post Office or the weather. Please allow the Post Office time to deliver your package, before you send the "hurry up" e-mail. The Post Office will likely deliver your package a day or two after you think it should arrive.
I am a one man operation and unable to send unnecessary e-mails when your order arrives, another when it ships a day or two later, another when you send the "hurry up"mail and yet another when you e-mail to say the Post Office delivered the package the next day. In order to provide quick service to all of our customers, I will ship your order first, then I will try to answer the unnecessary "hurry up" e-mail, which will most likely be the day after the Post Office delivered your package.

Please check our Elna parts page for the part you need before sending e-mail.
If you are requesting information about Elna parts, not already listed on our website, elnaparts.php , please list the TYPE (Model) number of your Elna in the body of your first e-mail. Our volume of e-mail consumes over 4 hours per day to answer, so I may be unable to get back to you if I must ask repeatedly for the Elna TYPE (Model) number before I may help you.

E-mail subject lines such as "no subject", "question"or "scan001" will be considered spam and deleted.
Do not send questions as an attached document. It will be considered spam and deleted.
E-MAIL: After you have read above, click here: elnaman@whitesewingcenter.com

SHIPPING INFORMATION  If you are mailing or shipping packages to me.

All mail and packages sent to us through the U.S. Post office MUST be mailed to this address:

White Sewing Center
P. O. Box 73
Belleview, Mo. 63623

All packages shipped to us through UPS or FEDEX MUST be mailed to this address:

White Sewing Center
3972 Hwy. O
Middle Brook, Mo. 63656

I do not recommend DHL or any other shipper.